Arriva Trains Wales Travel Assistance Team

  • Address: St Mary’s House, 47 Penarth Road, Cardiff, CF10 5DJ
  • Tel:033 300 50 501
  • Minicom:0845 758 5469
  • Web:
  • Opening times:
    • Monday 8am - 8pm
    • Tuesday 8am - 8pm
    • Wednesday 8am - 8pm
    • Thursday 8am - 8pm
    • Friday 8am - 8pm
    • Saturday 8am - 8pm
    • Sunday 8am - 8pm

Map for Arriva Trains Wales Travel Assistance Team

Organisation details


Operates throughout Wales.

The travel assistance team provides assistance to blind or partially sighted passengers using their rail service. Assistance may include helping to arrange travel; guidance at stations; help boarding or alighting the train; carrying light luggage; arranging help at your destination station and priority seating.

Contact the travel assistance team for a full explanation of services offered and to arrange assistance in advance of travelling.

Services offered:

  • Rail travel assistance

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  • This organisation was verified on 22 March 2017